Cookie Policy
1. What are cookies?
A cookie is a text file that a web server can save to your device's hard drive to store information about you as a user. Cookies are used for various purposes: storing data for future visits, recognising the user to avoid repeated authentication requests, tracking which pages you visit, or saving your preferences in customisable areas.
The following types of cookies are exempt from the obligations set out in Article 22.2 of the LSSI (Spanish Information Society Services Act):
- User input cookies: stored when the user enters information on a website, for example when filling in a form.
- User authentication or identification cookies (session only): identify a user when they enter their credentials to log in.
- User security cookies: detect repeated failed connection attempts or other security issues.
- Multimedia player session cookies: enable multimedia content playback on websites visited by the user.
- Load-balancing session cookies: connect the website server and the user's server to enable information to be transmitted between them.
- User interface personalisation cookies: remember user preferences during browsing, such as language or browser choice.
- Social content sharing plug-in cookies: used when the user visits social networks through a website.
2. Types of cookies
By who installs the cookie:
- First-party cookies: sent to the user's device from a domain managed by the website publisher.
- Third-party cookies: the data collected is managed by a third party other than the website owner.
By storage duration:
- Session cookies: last for the duration of the user's browsing session and are deleted when the session ends.
- Persistent cookies: stored on the user's device for a longer period, allowing preferences to be remembered without repeating certain settings on each visit.
By purpose:
- Technical cookies: essential for the correct functioning of the website and the use of its features and services.
- Personalisation cookies: allow the user to choose website characteristics such as language or regional settings.
- Analytical cookies: used to build browsing profiles and understand user preferences in order to improve products and services.
- Advertising cookies: store information about user behaviour to display personalised advertising.
3. Cookies used on our website
www.klan-e.com uses the following types of cookies:
Technical cookies
Enable the user to browse the website and use its essential features.
Analytical cookies
We use Google Analytics cookies to measure the number of users visiting the website and analyse how they navigate it. This information allows Klan Entertainment to continuously improve its services and user experience. For more information, see the Google Analytics privacy policy.
The cookies currently active on our website are as follows:
| Cookie | Purpose | Type | Duration | When installed |
|---|---|---|---|---|
| consent-policy | Stores the user's cookie consent preferences | First-party | 1 year | When accepting or rejecting cookies |
| _ga | Distinguishes unique users for statistical analysis | Third-party (Google) | 2 years | When accepting analytical cookies |
| _gat_gtag | Limits the request rate for Google Analytics | Third-party (Google) | 1 minute | When accepting analytical cookies |
| _gid | Distinguishes users for short-term statistics | Third-party (Google) | 24 hours | When accepting analytical cookies |
Like most websites, ours may include features provided by third parties. Our website is constantly evolving and new third-party designs or services may be added, which may occasionally modify the cookie configuration and result in cookies not detailed in this policy.
4. What is a tracking pixel?
A tracking pixel (also called a 1x1 pixel or pixel tag) is a 1x1 pixel graphic that loads when a user visits a webpage or opens an email. It enables tracking of website traffic, interactions, user behaviour and conversions, and is used for marketing and analytics purposes.
5. Types of tracking pixels
- Universal pixel: tracks website users across multiple pages using a single pixel.
- Landing page pixel: tracks user activity as they arrive at the brand's website homepage.
- Conversion pixel: tracks conversions to help optimise towards CPA goals.
- Time delay pixel: tracks the amount of time a user spends on specific pages.
- Revenue and order pixel: collects revenue and order ID data to help optimise return on ad spend.
- Social media pixels: track users and conversions originating from social media ads.
- Email tracking pixels: used to track metrics such as email opens, click-through rates and clicks.
6. Information and consent
www.klan-e.com has put in place appropriate mechanisms to obtain user consent for cookies and tracking devices that are not strictly necessary. Analytical or measurement tracking devices will not be installed without the user's express consent.
When accessing our website, a notice appears informing users about cookies and other tracking devices, offering granular acceptance options.
Users will not need to give their consent on every visit. We will store their preferences for a maximum of 24 months, after which we will request renewal of consent.
7. How can I prevent cookies from being installed?
Users can reject the installation of cookies according to their preferences through the settings panel available on our website, except for technical cookies required for the correct functioning of the site.
You can also configure your browser to accept or reject cookies:
- Internet Explorer: http://windows.microsoft.com/en-us/windows-vista/block-or-allow-cookies
- Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
- Safari: http://support.apple.com/kb/HT1677
- Chrome: https://support.google.com/accounts/answer/61416?hl=en
- Opera: http://help.opera.com/Windows/11.50/en/cookies.html
For further information, visit the Spanish Data Protection Agency.
Third-party tools are also available to help manage cookies:
8. Links to other websites
If you choose to leave our website via links to third-party sites not belonging to our entity, we shall not be responsible for the privacy policies of those sites or for any cookies they may store on the user's device.
9. How do we collect and use IP addresses?
Our web servers may automatically detect the IP address and domain name used by users. This information is used to verify whether consent has been given for the installation of cookies and to carry out statistical measurements on the number of visits, browsing order and access points.
10. International data transfers
Cookies installed on our web domain are stored on our own server, so the data collected is not subject to international data transfers.
You can find information about transfers that may be made by the third parties identified in this policy in their respective policies: policies.google.com
11. Updates to our cookie policy
This policy is reviewed periodically to ensure it remains current and may be modified. We recommend visiting this page regularly to stay informed of any updates.
Date: 01/04/2026 — Version: V.2.0