Cookie Policy
Note. This is a translation provided for information purposes only. The legally binding version of this document is the Spanish original, available at Política de Cookies. In the event of any discrepancy, the Spanish version shall prevail.
WHAT ARE COOKIES?
A cookie is a text file that a web server may store on your computer's hard drive in order to keep some kind of information about you as a user. Cookies are used for various purposes, such as storing data for future visits, recognising the user and avoiding requesting authentication again, knowing which pages you visit, or saving your preferences in customisable areas... Websites normally use cookies to obtain statistical information about their web pages and to analyse the behaviour of their customers/users.
Cookies used for any of the following purposes are exempt from compliance with the obligations established in Article 22.2 of the LSSI:
- Solely to enable communication between the user's device and the network.
- Strictly to provide a service expressly requested by the user.
Thus, cookies with the following purposes are exempt:
- "User input" cookies. These are stored on the device when the user enters information on a website. For example, when filling in a web form.
- User authentication or identification cookies (session only). Their function is to identify a user when they enter their credentials on logging in.
- User security cookies. These are the cookies that detect security problems or risks. For example, those that detect repeated failed connection attempts.
- Media player session cookies. These allow multimedia content to be played on the websites the user visits. For example, videos that play automatically on entering a website are authorised by this type of cookie.
- Load balancing session cookies. These connect the website's server and the user's server so that information can be transmitted between the two.
- User interface customisation cookies. These are the cookies that remember users' preferences while browsing a website. For example, the language; the chosen browser; etc.
- Certain plug-in cookies for exchanging social content. These are used when the user visits social networks through a website. For example, when sharing a website's article on social networks.
The specific uses we make of these technologies are described in the following sections.
TYPES OF COOKIES
Cookies may be classified according to the following criteria:
According to who installs the cookie, they may be:
- First-party cookies: These are sent to the user's terminal device from a device or domain managed by the publisher itself and from which the service requested by the user is provided.
- Third-party cookies: These are sent to the user's terminal device either from a device or domain managed by us or by a third party, but the information collected by the cookies is managed by a third party other than the website owner.
According to their retention period, cookies may be:
- Session cookies: These last for as long as the user is browsing the website and are deleted when browsing ends.
- Persistent cookies: These remain stored on the user's terminal for a longer period, thereby facilitating control of the chosen preferences without having to repeat certain parameters each time the website is visited.
According to their purpose, cookies may be:
- Technical cookies: Technical cookies are those that are essential and strictly necessary for the correct functioning of a website and the use of the various options and services it offers. For example, those for session maintenance, those that enable security elements to be used, sharing content with social networks, etc.
- Customisation cookies: These allow the user to choose or customise features of the website such as the language, regional settings or browser type.
- Analytical cookies: These are used by websites to build browsing profiles and to learn users' preferences with a view to improving the range of products and services offered. They make it possible to monitor the geographical areas of greatest interest to a user, the most popular information on the website, etc.
- Advertising cookies: These store information on user behaviour obtained through the continued observation of their browsing habits, which makes it possible to develop a specific profile in order to display advertising based on it.
COOKIES USED ON OUR WEBSITE
www.klan-e.com uses the following types of cookies on the website:
Technical cookies
These allow the user to browse the website and use different functionalities.
Analytical cookies
We use Google Analytics cookies to quantify the number of users who visit the website. These cookies make it possible to measure and analyse how users browse the website. This information allows KLAN ANIMACION, S.L. to continuously improve its services and the experience of website users. For further information, you may consult the Google Analytics privacy page: https://support.google.com/analytics/answer/11397207?hl=es
The first-party and third-party cookies used on our website, installed on our own domain, are as follows:
| Cookie name | Purpose | First-party / third-party | Duration | When is it installed? |
|---|---|---|---|---|
NEXT_LOCALE | Saves the language or regional settings selected by the user. | First-party | Session | When cookies are accepted |
_session_id | Maintains the user's session and ensures the correct functioning of navigation and of website services. | First-party | Session | When cookies are accepted |
consent-policy | Stores the user's consent preferences regarding the use of cookies. | First-party | 12 months | When cookies are accepted |
bzncconsent | Stores the user's decision on the acceptance or rejection of cookies. | First-party | 12 months | When cookies are accepted |
_ga | Collects statistical information on the use of the site through Google Analytics 4. | Third-party | 2 years | When cookies are accepted |
_ga_Y9RQDQ2LMK | Maintains session state and collects statistical information through Google Analytics 4. | Third-party | 2 years | When cookies are accepted |
This website, like most websites, includes functionalities provided by third parties.
Our website is a living website and new designs or third-party services may be included. This may occasionally modify the cookie configuration and result in cookies appearing that are not itemised in detail in this policy.
WHAT IS A TRACKING PIXEL?
A tracking pixel (also called a 1x1 pixel or pixel tag) is a graphic measuring 1x1 pixels that loads when a user visits the website or opens an email.
This code contains an external link to the pixel server. If a user visits the destination website, the website's HTML code is processed by the client, normally the user's browser. The browser follows the link and opens the (invisible) graphic.
This graphic is usually hosted on servers and collects information about users. When a user visits a website or interacts with an advertisement or email, the tracking pixel loads and sends data to the pixel server. This makes it possible to track website traffic, interactions, user behaviour and conversions.
It is used to track user interactions for marketing and analytics purposes.
TYPES OF TRACKING PIXEL.
Tracking pixels may be classified as follows:
- Universal pixel: Allows users of your website to be tracked across several pages through a single pixel.
- Landing page pixel: Its function is to track the activity of potential customers as they arrive at the home page of the brand's website, and it is used to obtain information about campaigns and optimise performance.
- Conversion pixel: The function of this pixel is to track conversions in order to help optimise towards the CPA target.
- Time delay pixel: Allows tracking of the amount of time a website user spends on particular pages.
- Revenue and order pixel: Collects revenue and order IDs to help optimise towards return on advertising spend targets.
- Social network pixels: These pixels help track users and conversions originating from your social network advertisements, such as Facebook and Twitter.
- Email tracking pixels: These are used to track metrics such as email opens, click-through rates (CTR) and clicks.
INFORMATION AND OBTAINING CONSENT FOR INSTALLATION
www.klan-e.com has sought to establish appropriate mechanisms for obtaining the user's consent in relation to cookies, tracking pixels and web beacons that are not strictly necessary. This includes analytics or measurement tracking devices, which will not be installed without the user's express acceptance.
On accessing our website, a pop-up appears providing full details about cookies and other tracking devices, offering granular acceptance of them.
Users will not have to give their consent each time they visit the website. We will retain their consent and tracking device preferences for a maximum period of 24 months. Before that period elapses, we will ask them to renew their consent in relation to cookies and other tracking devices.
HOW CAN I PREVENT THE INSTALLATION OF COOKIES?
Users may refuse the installation of all cookies and other tracking devices, according to their preferences, except those they expressly authorise or those of a technical nature that must be installed to guarantee the correct functioning of the website, by indicating those they wish to install or reject in the pop-up or cookie acceptance window that appears on entering the home page. However, there are other ways to prevent cookies or other tracking devices from being installed on the device, as indicated below.
Users may configure their browser to accept or reject the cookies they receive, or so that the browser warns them when a server wishes to save a cookie. If certain technical cookies are disabled, the correct functioning of some of the website's features is not guaranteed.
Users may prevent Google Analytics "analytical and advertising" cookies from being stored on their terminal by means of the exclusion systems provided by Google Analytics.
Below we also provide some examples of how to disable cookies:
Through the browser's own settings:
- Internet Explorer: http://windows.microsoft.com/es-es/windows-vista/block-or-allow-cookies
- Firefox: https://support.mozilla.org/es/kb/Borrar%20cookies
- Safari: http://support.apple.com/kb/HT1677?viewlocale=es_ES.
- Chrome: https://support.google.com/accounts/answer/61416?hl=es.
- Opera: http://help.opera.com/Windows/11.50/es-ES/cookies.html
For further information, please go to the page of the Spanish Data Protection Agency that helps configure privacy on social networks, browsers and mobile operating systems. https://www.aepd.es/prensa-y-comunicacion/notas-de-prensa/aepd-actualiza-guia-cookies-para-adaptarla-a-nuevas-directrices-cepd
Users may modify or withdraw their consent at any time through the "Cookie settings" link, permanently available in the footer of www.klan-e.com, which reopens the preferences panel with the same level of detail as on the first visit
Through third-party tools:
There are third-party tools available online that allow users to detect the cookies on each website they visit and manage their deactivation, for example:
In any event, users may allow or block cookies, as well as delete their browsing data (including cookies) from the browser they use. Please consult the options and instructions offered by your browser for this purpose. Please note that if you accept third-party cookies, you must delete them from the browser options.
LINKS TO OTHER WEBSITES
If you choose to leave our website through links to other websites not belonging to our entity, we shall not be liable for the privacy policies of those websites or for the cookies they may store on the user's computer.
HOW DO WE COLLECT AND USE IP ADDRESSES?
The website's servers may automatically detect the IP address and domain name used by users.
An IP address is a number automatically assigned to a computer when it connects to the Internet. This information enables the subsequent processing of data in order to know whether consent has been given for the installation of cookies, and to carry out purely statistical measurements that make it possible to know the number of visits made to the website, the order of visits, the point of access, etc.
INTERNATIONAL DATA TRANSFERS
Cookies and other tracking devices installed on our web domain are installed on our server, and therefore the data collected through them is not subject to international data transfers.
Third-party cookies installed on our website by third-party domains may be subject to international data transfers. For further information about the possible international data transfers that these cookies may entail, we recommend clicking on the "more information" section of the cookie you wish to consult.
You can find out about the transfers that may, where applicable, be carried out by the third parties identified in this Cookie Policy in their respective policies (see the following link: https://policies.google.com/technologies/cookies?hl=es)
UPDATES TO OUR COOKIE POLICY
This policy is reviewed periodically to ensure it remains current, and it may therefore be modified. We recommend that you visit the page regularly, where we will inform you of any update in this regard.
Date: 28/07/2026 — Version: V.2.0